RETURN POLICY

We have a 14-day return policy on items which are not custom, which means you have 14 days after receiving your item to request a full return. After 14 days, you will receive a store credit. We recommend ordering wallpaper samples to avoid disappointment.

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

To start a return, you can contact us at info@millpondhomedecor.ca

SHIPPING

Due to the nature of some very large and heavy items, some items cannot be shipped and are available for pickup in store only.  Each product will provide the option of pick-up, shipping available or both.